DHL Freight NV
AS IS Business Analysis - Billing Process DHL Freight
Date: March - April 2005
This AS IS Business Analysis defines in detail the activities of the current Billing Process of DHL Freight NV, because of the recently merge with DHL Express & Deutsche Post, Top Management of DHL was not aware of what exactly is happening at the level of Billing in all the little merged family companies; Euroconnect, ex-Van Loos & Gent, Speedpack, etc, who form nowadays together DHL Freight NV. The purpose is that all the Entities DHL Freight, DHL Express & Deutsche Post are working in one central TMS System (= Operations & Billing system in one). The project to realize this purpose calls ESB (European Strategic Billing) project. In the first phase of ESB DHL Express & Deutsche Post will be transfered into one central TMS system, in a later ESB phase DHL Freight will most probably join them, depending on the results of the AS IS business analysis. Nowadays it was only important to learn about the billing process of DHL Freight in order to decide how & when DHL Freight can join DHL Express & Deutsche Post in ESB project.
